more about
mike torrance

The retail automotive industry is a lot of things, but boring is not one of them. Dealerships routinely need to deal with a shifting landscape that can fluctuate between economic downturns or, more recently, a global pandemic. Currently, every dealership is dealing with an inventory shortage of new models. This has placed a premium on...…

The internet has hit the retail automotive industry like a bolt of lightning. These days a dealership can sink or swim based only on the strength of its website. By and large, dealers have made many of the necessary changes to compete in this brave new world. However, when things were starting to level out,...…

In a little more than 100 years, the automotive industry was born and advanced faster than almost any other industry. Electric vehicles are coming. That is just a fact, and every dealership in the United States needs to find a way to communicate the benefits of this technology to its unique set of customers. Dealerships...…

Being in the retail automotive business is exciting. However, that’s not to say that it doesn’t come without challenges. The average retail customer would be surprised to know that fixed operations are where many dealerships succeed financially. Dealerships with consistently busy service departments are almost always the most profitable dealerships. So, how can you get...…